Is it necessary to have an account to purchase products from Burpy?
No, you can browse and add items to your cart without an account. However, creating an account ensures a seamless checkout process and access to order history.
How do I pay?
You can pay using various methods such as credit/debit cards, Internet banking, or digital wallets. The payment options will be displayed during checkout.
Are there any hidden charges (Octroi or Sales Tax) when I make a payment?
No, the total amount shown during checkout includes all applicable taxes. Burpy maintains complete transparency with pricing.
How do I pay using a credit/debit card?
Simply select the credit/debit card option during checkout, enter your card details, and complete the payment by verifying with your card’s 3D Secure password or OTP.
Is it safe to use my credit/debit card on Burpy?
Yes, Burpy uses secure payment gateways and encrypts all transactions to ensure your financial information is safe.
What steps does Burpy take to prevent card fraud?
Burpy employs advanced fraud detection systems, OTP verification, and encrypted payment gateways to prevent fraudulent transactions.
What is a 3D Secure password?
A 3D Secure password is an additional layer of security provided by your bank. It is used to verify online card transactions.
Can I use my bank's Internet Banking feature to make a payment?
Yes, Internet Banking is one of the payment options available. Select your bank from the list during checkout and follow the prompts to complete the payment.
Can I make a credit/debit card or Internet Banking payment on Burpy through my mobile?
Absolutely. Burpy’s mobile-friendly website and app allow you to make payments using your preferred methods on your smartphone.
My transaction failed but the money was deducted from my account. What do I do?
If this happens, the deducted amount will be refunded to your account within 5-7 business days. If not, please contact our support team with your transaction ID for assistance.
